Shipping & Returns

SHIPPING INFORMATION

  • All orders are shipped within 3 days.
  • We appreciate your patience and understanding during COVID which is seeing longer than usual postage delays. If you have not received your order within 10 business days please contact us info@physigo.com.au

EXCHANGE, REFUND AND RETURNS

At PhysiGo we pride ourselves on producing quality reliable products and your customer satisfaction is very important to us. If you receive a faulty product, please return it within 28 days. Upon receipt of your returned product, we will contact you to advise when you can expect a replacement or refund.

To return an item, please send it to:
PhysiGo Australia -1/33 Machinery Street, Darra, Queensland, 4076
Please also include the following items and information with your return:

  • Your name and address
  • Your contact details
  • Proof of purchase
  • Original packaging
  • Advise what the issue is
  • Advise if you would like a refund or exchange

Feel free to contact returns@physigo.org with any questions.